Who we are
Our website address is: http://thecommercegenius.com.
Please read this Privacy Policy carefully. By using or accessing any of the services at The Ecommerce Genius, you acknowledge that you have read and understood how we collect, use, and share your personal information as described below.
Information We Collect
At The Ecommerce Genius, we collect personal information that helps us deliver and improve our digital ecommerce tools and services. This information includes, but is not limited to:
Contact Details:
Your name, billing and shipping addresses, phone number, and email.
Payment Information:
Credit/debit card details and transaction information needed to process your purchases.
Account Data:
Usernames, passwords, and preferences if you create an account with us.
Order Activity:
Items you view, add to your cart or wishlist, purchase, return, or cancel.
Communication:
Any information you provide when you contact our support team.
Device & Usage Data:
IP addresses, browser types, and how you interact with our website.
How We Collect Information
We gather your information through:
- Direct input when you register, place orders, or communicate with us.
- Automated technologies like cookies when you visit our site.
- Third-party service providers who support our operations.
- Our business partners and affiliates where applicable.
How We Use Your Information
Your personal data is used to:
- Deliver, manage, and improve The Ecommerce Genius digital tools and services.
- Process your orders, payments, returns, and exchanges.
- Customize your shopping experience, including personalized recommendations.
- Communicate important updates, support responses, and promotional offers.
- Ensure the security of your account and protect against fraud.
- Comply with legal obligations and enforce our policies.
Sharing Your Information
We may share your information with:
- Trusted service providers who assist with payment processing, shipping, IT support, and marketing.
- Marketing partners to deliver relevant advertisements, subject to your preferences.
- Legal authorities or third parties if required by law or to protect our rights.
- Affiliates within The Ecommerce Genius corporate group as needed.
Relationship with WooCommerce
The Ecommerce Genius operates on the WooCommerce platform. WooCommerce collects and processes some of your data to enable the services provided on our site. For details about how WooCommerce handles your information and your privacy rights, please visit WooCommerce’s Privacy Policy.
Third-Party Links
Our website may contain links to external sites not operated by The Ecommerce Genius. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing any personal data.
Children’s Privacy
The Ecommerce Genius does not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us to have it removed.
Security and Data Retention
While we strive to protect your data with robust security measures, no method is completely foolproof. We retain your information only as long as necessary to provide our services, comply with laws, and resolve disputes.
Your Rights
Depending on your location, you may have rights such as:
- Accessing and correcting your personal information.
- Requesting deletion of your data.
- Opting out of certain data uses, including targeted advertising.
- Receiving a copy of your data or transferring it.
You can exercise these rights by contacting us at any time.
Contact Information
If you have questions, concerns, or wish to exercise your privacy rights, please reach out to us:
Email: support@thecommercegenius.com
Address: